Setlivapolicy 2026.3Demonstration tenant
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RCV-8803ReceivableBRNet 30via whatsapp

Praia Componentes SA

Industrial parts · INV-2026-04102

At stake
R$ 38.900,00
Expected recovery under this decision R$ 16.727,00
Ageing
74 days past due
Fell due 19 June 2026
Engine decision
To a humanModerate confidence
Weighed score 86. Receivables have no single floor — the ladder is driven by propensity, ageing and consent.
The engine’s working

Streamed as it happens. Real timings are scaled down so the run is watchable.

·Idle. The decision below is already computed; running replays how it was reached.
Step 1 — the facts it extracted5 signals from 6 records
For acting now
  • Broken promises to payBROKEN_PROMISES

    2 promises to pay have been broken out of 3 mades; the most recent was R$ 20.000,00 due 21 August 2026.

    Promises broken against your escalation threshold · traced to EV-8803-02

    +22
Against it
  • Relationship guard appliesRELATIONSHIP_GUARD

    Lifetime value of R$ 620.000,00 across 26 months exceeds your R$ 271.000,00 guard, and 0 orders are currently open.

    Lifetime value guard · traced to EV-8803-06

    -8
Context
  • Past duePAST_DUE

    Invoice INV-2026-04102 for R$ 38.900,00 fell due on 19 June 2026, 74 days ago.

    Invoice ageing: over 60 days · traced to EV-8803-01

    +22
  • Propensity to settle unaidedPROPENSITYcited

    Payment behaviour scores 43 of 100 on 5 settled invoices, with a median pay lag of 34 days after terms and a spread of 14 days.

    Propensity to settle unaided, inverted into intervention pressure · traced to EV-8803-03

    +4
  • Contact headroom remainsCONTACT_HEADROOM

    3 of the permitted 7 contact attempts in the trailing seven days have been used.

    Contact frequency governance · traced to EV-8803-05

    +0
Step 2the position it takesnone

No action — INV-2026-04102

Why nothing is being sent

Propensity to settle unaided is 43 of 100 and the invoice is inside the window where contact costs more than it returns.

PROPENSITY

Exhibits attached
  1. EV-8803-02Promises to pay · Setliva ptp_PR-2290
  2. EV-8803-06Account profile · Salesforce acct_PR-2290

Step 3 — self-checkReleased

Every assertion in this artifact resolves to a record on the case. Nothing withheld.

digest e2aa6ca474be7406 · the same case always produces this digest

The record6 items
  • InvoiceEV-8803-01
    Omie · INV-2026-04102 · captured 20 May 2026
    amount_minor
    3890000
    currency
    BRL
    terms
    Net 30
    po_reference
    PO-77190
  • Promises to payEV-8803-02
    Setliva · ptp_PR-2290 · captured 28 Aug 2026
    promises_made
    3
    promises_kept
    1
    promises_broken
    2
    last_promise_at
    2026-08-14T00:00:00Z
    last_promise_amount_minor
    2000000
    + 2 more fields
  • Payment history, 24 monthsEV-8803-03
    Omie · cust_PR-2290 · captured 01 Sept 2026
    rows
    2026-04-19|2026-06-02|412000;2026-03-19|2026-04-28|388000;2026-02-19|2…
    invoices_paid
    14
    invoices_written_off
    0
    partial_payments
    6
  • Channel consentEV-8803-04
    Setliva · consent_PR-2290 · captured 19 Aug 2025
    whatsapp
    true
    voice
    true
    sms
    false
    method
    in_app_opt_in
  • Contact attempts, trailing 7 daysEV-8803-05
    Setliva · log_PR-2290 · captured 01 Sept 2026
    attempts_last_7_days
    3
    last_contact_at
    2026-08-30T14:05:00Z
    last_channel
    whatsapp
    responded
    false
  • Account profileEV-8803-06
    Salesforce · acct_PR-2290 · captured 01 Sept 2026
    lifetime_value_minor
    62000000
    relationship_months
    26
    open_orders
    0
    timezone
    America/Sao_Paulo
Propensity to settle unaided43/100
Base rate
Starting position before any account evidence.
+50
Median pay lag
Settles a median 34 days after terms.
-6
Consistency
Pay timing varies by 14 days across invoices.
+6
Promise keeping
1 of 3 promises to pay were kept.
-3
Part-payment pattern
Settles in instalments more often than in full — expect a plan, not a payment.
-4

Days-past-due is deliberately not an input. Lateness is a property of the invoice; this is a property of the payer.

Your decision
Your verdict on the engine’s decision
Audit trail2 events
  • case.evaluated08:40:30
    5 signals extracted; digest e2aa6ca474be7406
    eab7c715f72358d8dc042c56
  • decision.scored08:40:31
    score 86 gives escalate_human
    790af9fa19f36b312e24e35c