Setlivapolicy 2026.3Demonstration tenant
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RCV-8805ReceivableGBNet 30via email

Meridian Facilities Group

Facilities management · INV-2026-04390

At stake
£18,400.00
Expected recovery under this decision £15,824.00
Ageing
32 days past due
Fell due 31 July 2026
Engine decision
SuppressedHigh confidence
Decided by gate G-DISPUTED, bypassing the score of 39.
The engine’s working

Streamed as it happens. Real timings are scaled down so the run is watchable.

·Idle. The decision below is already computed; running replays how it was reached.
Step 1 — the facts it extracted5 signals from 5 records
Against it
  • Propensity to settle unaidedPROPENSITYcited

    Payment behaviour scores 86 of 100 on 4 settled invoices, with a median pay lag of 2 days after terms and a spread of 1 day.

    Propensity to settle unaided, inverted into intervention pressure · traced to EV-8805-03

    -18
  • Open deduction on the invoiceOPEN_SHORT_PAY_DISPUTE

    £4,200.00 is under an open pricing variance deduction raised on 4 August 2026, owned by the Commercial team.

    Routed by a hard gate; excluded from the score · traced to EV-8805-02

    +0
  • Relationship guard appliesRELATIONSHIP_GUARD

    Lifetime value of £1,240,000.00 across 33 months exceeds your £39,500.00 guard, and 2 orders are currently open.

    Lifetime value guard · traced to EV-8805-05

    -8
Context
  • Past duePAST_DUE

    Invoice INV-2026-04390 for £18,400.00 fell due on 31 July 2026, 32 days ago.

    Invoice ageing: 31-60 days · traced to EV-8805-01

    +16
  • Contact headroom remainsCONTACT_HEADROOM

    2 of the permitted 7 contact attempts in the trailing seven days have been used.

    Contact frequency governance · traced to EV-8805-04

    +0
Step 2 — hard gatesThese bypass the score entirely
  • Open deduction on the invoiceG-DISPUTEDdecided this case

    The invoice carries an open commercial deduction. Dunning a disputed invoice damages the relationship and does not move the money; the deduction owner resolves it first.

Step 3the position it takesnone

No action — INV-2026-04390

Why nothing is being sent

The invoice carries an open commercial deduction. Dunning a disputed invoice damages the relationship and does not move the money; the deduction owner resolves it first.

PROPENSITY

Exhibits attached
  1. EV-8805-02Open deduction · Xero disp_ME-4410
  2. EV-8805-03Payment history, 24 months · Xero cust_ME-4410
  3. EV-8805-05Account profile · Salesforce acct_ME-4410

Step 4 — self-checkReleased

Every assertion in this artifact resolves to a record on the case. Nothing withheld.

digest 4339a69577af0408 · the same case always produces this digest

The record5 items
  • InvoiceEV-8805-01
    Xero · INV-2026-04390 · captured 01 Jul 2026
    amount_minor
    1840000
    currency
    GBP
    terms
    Net 30
    po_reference
    PO-44120
  • Open deductionEV-8805-02
    Xero · disp_ME-4410 · captured 04 Aug 2026
    status
    open
    reason_code
    PRICING_VARIANCE
    disputed_amount_minor
    420000
    raised_at
    2026-08-04T00:00:00Z
    owner
    Commercial team
    + 1 more fields
  • Payment history, 24 monthsEV-8805-03
    Xero · cust_ME-4410 · captured 01 Sept 2026
    rows
    2026-06-30|2026-07-02|1920000;2026-05-31|2026-06-01|1880000;2026-04-30…
    invoices_paid
    19
    invoices_written_off
    0
    partial_payments
    0
  • Contact attempts, trailing 7 daysEV-8805-04
    Setliva · log_ME-4410 · captured 01 Sept 2026
    attempts_last_7_days
    2
    last_contact_at
    2026-08-29T09:00:00Z
    last_channel
    email
    responded
    true
  • Account profileEV-8805-05
    Salesforce · acct_ME-4410 · captured 01 Sept 2026
    lifetime_value_minor
    124000000
    relationship_months
    33
    open_orders
    2
    timezone
    Europe/London
Propensity to settle unaided86/100
Base rate
Starting position before any account evidence.
+50
Median pay lag
Settles a median 2 days after terms.
+18
Consistency
Pay timing varies by only 1 days across invoices.
+10
Responsiveness
The most recent contact attempt was answered.
+8

Days-past-due is deliberately not an input. Lateness is a property of the invoice; this is a property of the payer.

Your decision
Your verdict on the engine’s decision
Audit trail2 events
  • case.evaluated08:42:00
    5 signals extracted; digest 4339a69577af0408
    7078171d017f6103c3526237
  • decision.gated08:42:01
    G-DISPUTED fired, giving hold
    333b489dba5ad4e43e4f35b9