Setlivapolicy 2026.3Demonstration tenant
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RCV-8807ReceivableKENet 30via whatsapp

Kilimo Fresh Exporters

Agriculture · INV-2026-04455

At stake
Ksh 1,240,000.00
Expected recovery under this decision Ksh 825,344.00
Ageing
38 days past due
Fell due 25 July 2026
Engine decision
Email reminderLow confidence
Weighed score 51. Receivables have no single floor — the ladder is driven by propensity, ageing and consent.
The engine’s working

Streamed as it happens. Real timings are scaled down so the run is watchable.

·Idle. The decision below is already computed; running replays how it was reached.
Step 1 — the facts it extracted5 signals from 5 records
Against it
  • No consent for the working channelCONSENT_MISSING_PRIMARY_CHANNEL

    Kilimo Fresh Exporters is worked over WhatsApp, but no consent for that channel is recorded. Consent for messaging channels was never captured at onboarding.

    Consent governance — restricts which channels may be used, rather than the outcome · traced to EV-8807-02

    +0
  • Relationship guard appliesRELATIONSHIP_GUARD

    Lifetime value of Ksh 14,200,000.00 across 19 months exceeds your Ksh 6,450,000.00 guard, and 1 order is currently open.

    Lifetime value guard · traced to EV-8807-05

    -8
Context
  • Past duePAST_DUE

    Invoice INV-2026-04455 for Ksh 1,240,000.00 fell due on 25 July 2026, 38 days ago.

    Invoice ageing: 31-60 days · traced to EV-8807-01

    +16
  • Propensity to settle unaidedPROPENSITY

    Payment behaviour scores 64 of 100 on 4 settled invoices, with a median pay lag of 19 days after terms and a spread of 3 days.

    Propensity to settle unaided, inverted into intervention pressure · traced to EV-8807-03

    -7
  • Contact headroom remainsCONTACT_HEADROOM

    0 of the permitted 7 contact attempts in the trailing seven days have been used.

    Contact frequency governance · traced to EV-8807-04

    +0
Step 2what it producedwould go out over email

Outreach — INV-2026-04455

Message

Invoice INV-2026-04455 for Ksh 1,240,000.00 fell due on 25 July 2026 and is currently outstanding. If it is already scheduled for payment, a date is all we need. If something is holding it up, tell us what and we will sort it out.


Exhibits attached
  1. EV-8807-02Channel consent · Setliva consent_KF-9012
  2. EV-8807-05Account profile · Salesforce acct_KF-9012

Step 3 — self-checkReleased

Every assertion in this artifact resolves to a record on the case. Nothing withheld.

digest 97a49b2f156eecf0 · the same case always produces this digest

The record5 items
  • InvoiceEV-8807-01
    Zoho Books · INV-2026-04455 · captured 25 Jun 2026
    amount_minor
    124000000
    currency
    KES
    terms
    Net 30
  • Channel consentEV-8807-02
    Setliva · consent_KF-9012 · captured 10 Jan 2026
    whatsapp
    false
    voice
    false
    sms
    false
    email
    true
    note
    Consent for messaging channels was never captured at onboarding.
  • Payment history, 18 monthsEV-8807-03
    Zoho Books · cust_KF-9012 · captured 01 Sept 2026
    rows
    2026-06-25|2026-07-14|98000000;2026-05-25|2026-06-11|112000000;2026-04…
    invoices_paid
    11
    invoices_written_off
    0
    partial_payments
    3
  • Contact attempts, trailing 7 daysEV-8807-04
    Setliva · log_KF-9012 · captured 01 Sept 2026
    attempts_last_7_days
    0
    last_contact_at
    2026-08-11T08:30:00Z
    last_channel
    email
    responded
    false
  • Account profileEV-8807-05
    Salesforce · acct_KF-9012 · captured 01 Sept 2026
    lifetime_value_minor
    1420000000
    relationship_months
    19
    open_orders
    1
    timezone
    Africa/Nairobi
Propensity to settle unaided64/100
Base rate
Starting position before any account evidence.
+50
Median pay lag
Settles a median 19 days after terms.
+4
Consistency
Pay timing varies by only 3 days across invoices.
+10

Days-past-due is deliberately not an input. Lateness is a property of the invoice; this is a property of the payer.

Your decision
Your verdict on the engine’s decision
Audit trail2 events
  • case.evaluated08:43:30
    5 signals extracted; digest 97a49b2f156eecf0
    adc854eaf8e9145531204cd4
  • decision.scored08:43:31
    score 51 gives reminder_email
    d4f7939a7710b071f026efd0