Setlivapolicy 2026.3Demonstration tenant
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RCV-8821ReceivableUSNet 30via email

Larkspur Events Co.

Events · INV-2026-03556

At stake
$9,800.00
Expected recovery under this decision $196.00
Ageing
141 days past due
Fell due 13 April 2026
Engine decision
To a humanHigh confidence
Weighed score 85. Receivables have no single floor — the ladder is driven by propensity, ageing and consent.
The engine’s working

Streamed as it happens. Real timings are scaled down so the run is watchable.

·Idle. The decision below is already computed; running replays how it was reached.
Step 1 — the facts it extracted4 signals from 5 records
For acting now
  • Propensity to settle unaidedPROPENSITYcited

    Payment behaviour scores 2 of 100 on 3 settled invoices, with a median pay lag of 88 days after terms and a spread of 15 days.

    Propensity to settle unaided, inverted into intervention pressure · traced to EV-8821-02

    +24
Against it
  • Relationship guard appliesRELATIONSHIP_GUARD

    Lifetime value of $52,000.00 across 14 months exceeds your $50,000.00 guard, and 0 orders are currently open.

    Lifetime value guard · traced to EV-8821-05

    -8
Context
  • Past duePAST_DUE

    Invoice INV-2026-03556 for $9,800.00 fell due on 13 April 2026, 141 days ago.

    Invoice ageing: over 60 days · traced to EV-8821-01

    +22
  • Contact headroom remainsCONTACT_HEADROOM

    4 of the permitted 7 contact attempts in the trailing seven days have been used.

    Contact frequency governance · traced to EV-8821-03

    +0
Step 2the position it takesnone

No action — INV-2026-03556

Why nothing is being sent

Propensity to settle unaided is 2 of 100 and the invoice is inside the window where contact costs more than it returns.

PROPENSITY

Exhibits attached
  1. EV-8821-02Payment history, 24 months · QuickBooks cust_LK-2201
  2. EV-8821-05Account profile · Salesforce acct_LK-2201

Step 3 — self-checkReleased

Every assertion in this artifact resolves to a record on the case. Nothing withheld.

digest 9f9f16c8f7fc252a · the same case always produces this digest

The record5 items
  • InvoiceEV-8821-01
    QuickBooks · INV-2026-03556 · captured 14 Mar 2026
    amount_minor
    980000
    currency
    USD
    terms
    Net 30
  • Payment history, 24 monthsEV-8821-02
    QuickBooks · cust_LK-2201 · captured 01 Sept 2026
    rows
    2026-02-13|2026-05-30|620000;2026-01-13|2026-04-11|540000;2025-12-13|2…
    invoices_paid
    5
    invoices_written_off
    2
    partial_payments
    3
  • Contact attempts, trailing 7 daysEV-8821-03
    Setliva · log_LK-2201 · captured 01 Sept 2026
    attempts_last_7_days
    4
    last_contact_at
    2026-08-30T10:00:00Z
    last_channel
    email
    responded
    false
    consecutive_no_response
    11
  • Channel consentEV-8821-04
    Setliva · consent_LK-2201 · captured 20 Jan 2025
    whatsapp
    false
    voice
    true
    sms
    false
    email
    true
  • Account profileEV-8821-05
    Salesforce · acct_LK-2201 · captured 01 Sept 2026
    lifetime_value_minor
    5200000
    relationship_months
    14
    open_orders
    0
    timezone
    America/Denver
Propensity to settle unaided2/100
Base rate
Starting position before any account evidence.
+50
Median pay lag
Settles a median 88 days after terms.
-22
Consistency
Pay timing varies by 15 days across invoices.
+0
Write-offs
2 prior invoices were written off on this account.
-16
Responsiveness
11 consecutive contact attempts went unanswered.
-15
Part-payment pattern
Settles in instalments more often than in full — expect a plan, not a payment.
-4

Days-past-due is deliberately not an input. Lateness is a property of the invoice; this is a property of the payer.

Your decision
Your verdict on the engine’s decision
Audit trail2 events
  • case.evaluated08:54:00
    4 signals extracted; digest 9f9f16c8f7fc252a
    7ace01748751ec37b5f54605
  • decision.scored08:54:01
    score 85 gives escalate_human
    c4fc642cd51c233b974a9c8c