Setlivapolicy 2026.3Demonstration tenant
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RCV-8823ReceivableBRNet 30via whatsapp

Serra Agropecuária Ltda

Agriculture · INV-2026-04301

At stake
R$ 128.400,00
Expected recovery under this decision R$ 96.351,36
Ageing
33 days past due
Fell due 30 July 2026
Engine decision
WhatsApp nudgeLow confidence
Weighed score 39. Receivables have no single floor — the ladder is driven by propensity, ageing and consent.
The engine’s working

Streamed as it happens. Real timings are scaled down so the run is watchable.

·Idle. The decision below is already computed; running replays how it was reached.
Step 1 — the facts it extracted5 signals from 5 records
Against it
  • Relationship guard appliesRELATIONSHIP_GUARD

    Lifetime value of R$ 2.900.000,00 across 52 months exceeds your R$ 271.000,00 guard, and 2 orders are currently open.

    Lifetime value guard · traced to EV-8823-05

    -8
  • Seasonal settlement patternSEASONAL_PATTERN

    Settles reliably around the harvest receipts cycle.

    Documented seasonal settlement cycle · traced to EV-8823-02

    -10
Context
  • Past duePAST_DUE

    Invoice INV-2026-04301 for R$ 128.400,00 fell due on 30 July 2026, 33 days ago.

    Invoice ageing: 31-60 days · traced to EV-8823-01

    +16
  • Propensity to settle unaidedPROPENSITY

    Payment behaviour scores 67 of 100 on 5 settled invoices, with a median pay lag of 33 days after terms and a spread of 3 days.

    Propensity to settle unaided, inverted into intervention pressure · traced to EV-8823-02

    -8
  • Contact headroom remainsCONTACT_HEADROOM

    1 of the permitted 7 contact attempt in the trailing seven days has been used.

    Contact frequency governance · traced to EV-8823-04

    +0
Step 2what it producedwould go out over whatsapp

Outreach — INV-2026-04301

Message

Hello — a quick note on invoice INV-2026-04301 for R$ 128.400,00, which was due on 30 July 2026. Could you let us know when the balance will be settled? If it is easier to send it in parts, tell us and we will set that up.


Exhibits attached
  1. EV-8823-02Payment history, 36 months · Omie cust_SE-5510
  2. EV-8823-05Account profile · Salesforce acct_SE-5510

Step 3 — self-checkReleased

Every assertion in this artifact resolves to a record on the case. Nothing withheld.

digest 45c3fba2cf6e9b6e · the same case always produces this digest

The record5 items
  • InvoiceEV-8823-01
    Omie · INV-2026-04301 · captured 30 Jun 2026
    amount_minor
    12840000
    currency
    BRL
    terms
    Net 30
  • Payment history, 36 monthsEV-8823-02
    Omie · cust_SE-5510 · captured 01 Sept 2026
    rows
    2026-05-30|2026-07-04|1180000;2026-04-30|2026-06-02|1440000;2025-08-30…
    invoices_paid
    26
    invoices_written_off
    0
    partial_payments
    2
    note
    Settles reliably around the harvest receipts cycle.
  • Channel consentEV-8823-03
    Setliva · consent_SE-5510 · captured 11 Sept 2024
    whatsapp
    true
    voice
    true
    sms
    true
    method
    signed_supply_agreement
  • Contact attempts, trailing 7 daysEV-8823-04
    Setliva · log_SE-5510 · captured 01 Sept 2026
    attempts_last_7_days
    1
    last_contact_at
    2026-08-26T13:40:00Z
    last_channel
    whatsapp
    responded
    true
  • Account profileEV-8823-05
    Salesforce · acct_SE-5510 · captured 01 Sept 2026
    lifetime_value_minor
    290000000
    relationship_months
    52
    open_orders
    2
    timezone
    America/Sao_Paulo
Propensity to settle unaided67/100
Base rate
Starting position before any account evidence.
+50
Median pay lag
Settles a median 33 days after terms.
-6
Consistency
Pay timing varies by only 3 days across invoices.
+10
Responsiveness
The most recent contact attempt was answered.
+8
Tenure
52 months of trading history.
+5

Days-past-due is deliberately not an input. Lateness is a property of the invoice; this is a property of the payer.

Your decision
Your verdict on the engine’s decision
Audit trail2 events
  • case.evaluated08:55:30
    5 signals extracted; digest 45c3fba2cf6e9b6e
    0dccaf752bdeeafdddfd2f82
  • decision.scored08:55:31
    score 39 gives whatsapp_nudge
    4ff4cf5eedf1f63c85b5c77c